Shipping and Delivery

[Effective Date: 27.05.2024]

Currently Anatoline offers delivery up to 60 countries around the world.

Please note that this offer is not valid for multiple orders, but only on single orders made over 350 €.
The order may be subject to import duties and taxes which are applied, Anatoline is not responsible for import duties and taxes in the destination countries.
The Customer will be responsible for payment of any such import duties and taxes.
Anatoline has no control over these charges and we cannot predict their amount, customer is obliged by local laws to obtain special authorization to import.
Upon delivery to countries outside of the European Union, there will be a customs declaration charge. This charge comes upon delivery of the package and is not determined by Anatoline.
Should the customer decline the customs delivery charge and therefore refuse the package, the package will regrettabily be destroyed by customs.
Anatoline cannot take responsibility for this or offer a refund for the package.

Items from multiple orders will be combined into the same package, unless specified otherwise by the customer.
Orders are shipped Monday to Friday, except public holidays.
The supplier reserves 6 (Six) Business Days to manage orders and, in any case, orders will be handled from Monday to Friday from 8.30am to 5.00pm. Turkey Time zone. Dispatch time may increase up to 2 (Two) working days due to high season load.
Customer would be provided with the tracking number for every order at the moment of dispatch.
Parcel would be delivered to the address indicated at the checkout in the dedicated field. In case of recipient’s absence at the moment of delivery, customer would be left a note. It remains customer’s responsibility to ensure collecting the order.
Anatoline assumes no responsibility for failure to withdraw the goods. In case you require any assistance, feel free contact our customer care specialist at info@anatoline.com